Agreeing a price is only part of selling a Jaguar that will not move. The next question is often how it will get off the driveway, out of the garage or away from the workshop where it broke down.
We arrange free mainland UK collection when you sell your Jaguar to us. A few details beforehand help us plan the recovery and avoid surprises on the day. You do not need to get the car running to request an offer.
Explain what “not running” means for your car
A Jaguar that will not start is a different collection job from one with locked wheels or accident damage. Tell us what you know, without trying to fix it first:
- Does the engine start, or is there no response from the car?
- Are the keys available, and can you unlock it?
- Can it roll and steer, or is that unknown?
- Is the selector stuck in park or the parking brake stuck on?
- Are any tyres flat, wheels missing or body panels obstructing movement?
- Is the suspension low, or is anything hanging beneath the car?
Mention leaks, accident damage or any warning given by a garage about moving it. Photos of the car and its position can help, but take them from a safe place.
A flat battery can also prevent access to some controls. Report what you know without repeatedly attempting to start the car or guessing how to release its brakes.
Do not force the selector, release a brake on a slope or improvise a tow to make the car easier to collect. Recovery arrangements depend on the particular vehicle. Jaguar's owner information is model-specific; let the recovery operator determine the suitable loading method.
Show us the access, not just the Jaguar
Give the actual collection postcode and location. If the car is at a workshop, use that address rather than your home address when discussing collection.
Explain narrow entrances, low ceilings, tight turns, steep drives, locked gates or underground parking. A photo looking from the entrance towards the car can be more helpful than another close-up of the bonnet. Say whether other vehicles must be moved and who can provide access.
Agree the plan before moving the Jaguar. If it is SORN, leave it off the public road while waiting; our SORN selling guide explains the relevant restrictions.
If it is at a garage, agree its release
Contact the workshop before booking the handover. Confirm who is authorised to release the car, when they are open and whether there are outstanding diagnosis, repair or storage charges to settle.
Ask where the keys and any removed components are kept. If work has left the engine or another assembly dismantled, tell us when requesting the offer. The car should be described in its present condition, including parts that are separate or missing.
Free collection does not mean that an unrelated garage bill disappears. Sort out the release arrangements so everyone knows what can happen on the agreed day.
Get your belongings and documents together
Remove personal belongings from the boot, glovebox, door pockets and storage compartments. Remember parking permits, toll tags, child seats and anything connected to the infotainment system. Where accessible, remove personal data and paired devices using the instructions for your model.
Have the keys, spare keys, V5C and any service or repair records ready. Tell us beforehand if something is missing. Keep documents needed for your own records and copies of the agreed sale details.
If the car's condition has changed since the offer, explain that before collection. Clear information early is easier to deal with than an unexpected missing part at handover.
Check payment and the sale record
We pay by secure bank transfer on collection day. Confirm the agreed amount and check receipt in your own bank account as part of the handover, rather than relying on a payment screenshot.
Keep a sale receipt showing the vehicle, buyer, date and agreed price. Make sure DVLA is notified and keep the confirmation; GOV.UK explains how to report the sale. Ask before the appointment if you are unsure about the paperwork.
Ready to arrange an offer? Send your reg, mileage and postcode, or call 07920 731536. Tell us where the Jaguar is and what prevents it moving, and we can discuss collection with you.